Experiencing an injury at work can be life-changing. Whether the injury includes stress, trauma, or anxiety, the journey to recovery takes time. Luckily, WorkCover Queensland offers support through a return-to-work program to help injured workers get back to their jobs in a safe, supported way.
In this article, we’ll explain how the return-to-work process works under WorkCover, what psychological injuries are covered, and how therapies like EMDR can help you heal.
What is a Return-to-Work Program?
A return-to-work program is a step-by-step plan that helps you ease back into work after an injury. It’s designed to match your abilities and recovery progress, so you’re not pushed beyond what feels safe or manageable.
For psychological injuries, this might mean:
- Starting with shorter shifts
- Doing lighter or modified duties
- Slowly building back to full capacity
- Getting emotional support while you adjust
The goal isn’t just getting back to work—it’s helping you feel confident and supported along the way.
Step 1: See Your Doctor
The first step is seeing your GP. Your doctor will assess your condition and issue a Work Capacity Certificate. This certificate shows what work you’re able—or unable—to do at the moment. It also helps guide your workplace and WorkCover team in planning your return.
Your GP might refer you to a psychologist or psychiatrist for extra support or a formal diagnosis. Being honest with your healthcare team is key—they’re here to help you feel safe, understood, and properly supported.
Psychological Injuries Covered by WorkCover
Not all work injuries are physical. Many workers experience mental health conditions due to stressful or traumatic experiences at work. Some of the common psychological injuries covered by WorkCover Queensland include:
1. Post-Traumatic Stress Disorder (PTSD)
PTSD can develop after a traumatic event at work—such as an accident, an assault, or witnessing something distressing. People with PTSD may struggle with flashbacks, nightmares, anxiety, or feeling on edge.
These symptoms can make it difficult to focus or feel safe in the workplace.
2. Adjustment Disorder
Adjustment Disorder can happen when a stressful work situation—like bullying, job loss, or big changes at work—leads to emotional or behavioural difficulties. You might feel overwhelmed, anxious, tearful, or irritable, and struggle to keep up with normal routines.
Other psychological conditions like depression, anxiety, or burnout can also be recognised under WorkCover.
How Does the Return-to-Work Process Work?
Once your claim is accepted by WorkCover, a return-to-work coordinator (often working with your employer) will help create a plan tailored to your needs.
This plan may include:
✅ Gradual return to duties to prevent overwhelm
✅ Changes in workload or responsibilities while you recover
✅ Regular check-ins to see how you’re coping
✅ Ongoing psychological support during the process
You won’t be expected to go back to “business as usual” straight away. Instead, the plan focuses on sustainable steps forward, allowing you to rebuild confidence at your own pace.
EMDR Therapy: A Helpful Tool in Recovery
If your psychological injury involves trauma, your psychologist might recommend Eye Movement Desensitisation and Reprocessing (EMDR) therapy.
EMDR is a proven treatment for PTSD and other trauma-related conditions. It works by helping your brain process distressing memories in a less painful way, so they no longer cause as much anxiety or distress.
During EMDR sessions, you’ll be guided to focus on parts of the memory while following side-to-side movements (like eye movements or tapping). Over time, this can reduce the emotional intensity of the memory and help you feel more in control.
For workers recovering from workplace trauma, EMDR can:
- Lessen the impact of flashbacks and nightmares
- Lower anxiety and avoidance behaviours
- Support emotional healing
- Improve your ability to return to normal activities
EMDR can be part of a broader treatment plan, alongside counselling, cognitive-behavioural therapy (CBT), or stress management techniques.
What Should You Expect?
Every person’s recovery journey is unique. Some workers may feel ready to increase hours or duties sooner, while others may need more time and support.
It’s important to work closely with your healthcare providers, case manager, and employer to adjust the plan as needed. You have the right to ask for changes if something isn’t working for you.
Returning to work isn’t just about showing up—it’s about feeling well enough to manage work demands without risking your recovery.
Know Your Rights and Support Options
Remember, you have rights under WorkCover Queensland to access fair support and workplace adjustments. If you’re unsure or struggling with the process, talk to your GP, psychologist, or WorkCover representative.
You don’t have to face recovery alone.
At MLA Psychology, we’re here to support you through every step of your recovery. Our experienced psychologists offer evidence-based therapies, including EMDR, to help you rebuild confidence and cope with workplace trauma.
👉 Ready to start your recovery? Visit our website MLA Psychology or book an appointment today.
